Terms and Conditions

The following general terms and conditions of business and delivery (hereinafter referred to as GTC) form the basis of an order placed with olivelife.ch by Rodano Cosmetics (hereinafter referred to as olivelife.ch).

olivelife.ch is a Swiss sole proprietorship based in Dielsdorf. The place of jurisdiction is Dielsdorf, Switzerland. All orders placed with olivelife.ch are subject to Swiss law. By purchasing on our website, you accept all terms and conditions stated in the online shop. By using this website, you declare that you are at least of legal age in your state.

For each order, the current GTC apply, in the version valid at the time of the order. Conflicting terms and conditions of the customer or terms and conditions deviating from these GTC will not be recognized unless olivelife.ch has agreed to them in advance and in writing. The GTC may be adjusted by olivelife.ch at any time. By placing an order, the customer confirms the unrestricted acceptance of these GTC.

You may not use our products for any illegal or unauthorized purpose. Nor may you, in using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

Privacy Policy

olivelife.ch uses the data entrusted to it with respect for the customer. Customer data will not be sold, rented, loaned, or disclosed to outsiders.

Prices

The prices indicated by olivelife.ch at the time of order apply. Obviously erroneous price indications are non-binding. Prices are in Swiss Francs (CHF) and include the statutory value-added tax. Any change in the tax rate may affect the price of the products. olivelife.ch reserves the right to change its prices at any time and without notice, however, only the price stated in the online shop on the day of the order will be charged to the customer.

Accepted payment methods

  • TWINT
  • Credit cards (Visa & Mastercard)

Shipping costs

Shipping is done via Swiss Post

  • Free shipping for orders over CHF 80.00
  • Shipping costs for Swiss Priority Post CHF 10.50
  • The goods remain the property of olivelife.ch until full payment.
  • Additional costs due to shipping to an incorrect customer address shall be borne by the customer.
  • The respective postal shipping company is solely liable for loss or damage during shipping. Customer claims must be directed directly to them.


Delivery time

Delivery time for products from stock:

3-4 working days with Swiss Priority Post.

olivelife.ch strives to fall below the indicated delivery times, but cannot guarantee compliance with the delivery time.

If an order includes items with different delivery times, the delivery will be made as a single shipment. In urgent cases, partial deliveries can be requested in writing or by telephone. Additional costs are reserved in this case.


Offer and conclusion of contract

  • The presentation of products in the online shop does not constitute a legally binding offer, but rather an invitation to the customer to submit a binding order (offer to conclude a contract).
  • By clicking the order button, the customer places a binding order for the products listed on the order page.
  • Immediately after receiving the order, olivelife.ch confirms receipt of the order by e-mail. The purchase contract is only concluded when olivelife.ch confirms the dispatch of the goods by e-mail (order or shipping confirmation) or at the latest upon delivery of the goods.


Changes / Availability

  • Price changes as well as changes in order and delivery conditions are reserved. olivelife.ch endeavors to keep the provided images and detailed information as up-to-date as possible, but manufacturer-related changes may occur without prior notice.
  • Assortment changes can be made at any time. olivelife.ch strives to deliver the products to the customer within the displayed delivery time. Should the delivery time be exceeded or the product no longer be available in this form, the customer will be informed. In such a case, olivelife.ch reserves the right to cancel an order. The customer is not entitled to compensation if an offered or ordered product is not deliverable.
  • If a customer orders several products, but one of them is no longer available, the entire order is not considered cancelled.


Confirmation

By placing the order, the customer confirms that:

  • all information provided is truthful.
  • products are checked for any defects before use and reported immediately to olivelife.ch (info@olivelife.ch).

olivelife.ch is entitled to reject an offer without stating reasons.
When entering data for registration, the customer is responsible for providing truthful and complete information. The customer is also obliged to treat personal access data confidentially and not to make it accessible to unauthorized third parties. The confirmation of registration takes place immediately after sending the registration.
The customer is solely responsible for the content he posts in accessible areas. This content must not violate the rights of third parties. There is no right to store or publish posted content, such as product reviews.
The customer must refrain from any interference with the website www.olivelife.ch or further use of the accessible data outside of the platform's internal intended use. Proven manipulations with the aim of obtaining unauthorized payments or other advantages to the detriment of olivelife.ch or other parties can, in addition to legal consequences, also lead to the loss of access to www.olivelife.ch. Customers are entitled to use the online offer within the scope of its respective availability. The content may only be used for personal, non-commercial purposes.
Each customer is only entitled to maintain one customer account. We reserve the right to delete multiple registrations, to warn customers who violate the above provisions, or to delete or change content (virtual house rules).
There is no right to permanent accessibility of the website or access to the data or other services offered. olivelife.ch also makes no guarantee that the platform or parts of the services will be constantly available.

Return Policy / Right of Withdrawal
In principle, each withdrawal is checked individually. Customers are requested to contact info@olivelife.ch by e-mail in case of a return request, so that a personal solution can be found. Please note that for hygienic reasons, cosmetic products are excluded from the right of withdrawal if they have been opened or used. We thank you for your understanding and always strive for a fair and customer-oriented processing.

Changes to the GTC
olivelife.ch can adapt or change these GTC and the privacy policy as well as shipping and delivery conditions at any time. Adaptations or changes to the GTC will be communicated in an appropriate manner, in particular by corresponding publication on www.olivelife.ch.

Website Terms of Use
The use of the website www.olivelife.ch is exclusively permitted for private use. Any commercial use, in particular to resell products purchased in the olivelife.ch online shop to third parties, is prohibited.

Severability Clause
Should one or more clauses of these GTC be or become ineffective, void or unenforceable, the validity, effectiveness and enforceability of the remaining provisions shall not be affected thereby.
In this case, the parties undertake to replace the ineffective, void or unenforceable clause with one or more effective clauses that come as close as possible in content to the economic intentions and purposes pursued by the parties. The same procedure shall be followed if one or more gaps in this contract become apparent.